Support
See it live: book a demo
Section titled “See it live: book a demo”Prefer a walkthrough over reading? Book a short session with the team. We show the three trigger types on your own use cases and answer questions about the AI quota, editions and data handling.
Reporting a problem
Section titled “Reporting a problem”The following information speeds up every support case:
- The Jira site URL (for example
example.atlassian.net) - What was expected, what happened instead
- The affected reminder or filter alert (name or trigger type)
- Approximate time of the event
HeadsUp stores an audit log per reminder, so questions like “why did this trigger” can usually be answered precisely.
- Privacy policy: see the vendor links on the Atlassian Marketplace listing
- Data handling in detail: Data, privacy and AI