Welcome to HeadsUp

HeadsUp delivers focused notifications for Jira and Jira Service Management. While Jira’s Watch feature reports every small change, HeadsUp stays quiet until exactly the defined event happens.

Three tools, one principle

Ticket reminders

Created directly on a ticket in seconds. Status change, comment with a keyword, assignee, priority or a point in time.

Filter alerts

One JQL query or saved filter watches hundreds of tickets permanently. A notification arrives when any of them does the defined thing.

AI detection

A condition in plain language, for example “a customer sounds unhappy”. The AI evaluates every new comment in scope.

Private by design

Runs entirely on Atlassian infrastructure, including the AI. Comment texts do not leave the Atlassian platform and reach no third-party AI provider.

Where to start

Getting startedThe first reminder in under a minute.

FAQAnswers to common questions.

For administratorsSetup, permissions, data and privacy.

Book a demoA short session with the team, on your own use cases.

SupportQuestions, bug reports and feature requests, in one place.