Ticket reminders
Created directly on a ticket in seconds. Status change, comment with a keyword, assignee, priority or a point in time.
Welcome to HeadsUp
HeadsUp delivers focused notifications for Jira and Jira Service Management. While Jira’s Watch feature reports every small change, HeadsUp stays quiet until exactly the defined event happens.
Three tools, one principle
Section titled “Three tools, one principle”Filter alerts
One JQL query or saved filter watches hundreds of tickets permanently. A notification arrives when any of them does the defined thing.
AI detection
A condition in plain language, for example “a customer sounds unhappy”. The AI evaluates every new comment in scope.
Private by design
Runs entirely on Atlassian infrastructure, including the AI. No data ever leaves the platform.
Where to start
Section titled “Where to start”Getting startedThe first reminder in under a minute.
FAQAnswers to common questions.
For administratorsSetup, permissions, data and privacy.