Skip to content
HeadsUpHeadsUp

Changelog

HeadsUp is a cloud app: all sites always run the current version. This page summarizes notable changes. 1.0 is the first Marketplace release.

1.1

Section titled “1.1”
  • Editions: HeadsUp is now available as Standard and Advanced, coupled to the Marketplace license. Advanced adds the SLA early warning for Jira Service Management and ten times the AI Credits, 200 instead of 20 per licensed user and month. Existing sites stay on Standard at their current price.
  • Hint in the Standard edition: the filter alert dialog says that the SLA early warning is included in Advanced.

1.0

Section titled “1.0”
  • The log is readable: below every reminder and every filter alert, Show log expands the audit log, in the panel on the ticket as well as on the overview page. An entry carries the decision, the ticket, the time and, where there is one, the reasoning.
  • Paused when the target issue is gone: if a delivery no longer finds the ticket, the reminder is paused as Target issue unavailable instead of firing, and it can be reactivated once the ticket is reachable again.
  • Comments with restricted visibility: a comment restricted to a role or a group does not reach the app and triggers nothing, unless a project administrator adds the app user to that role. Internal Service Management notes do trigger a reminder, but their text is never shown and no auto comment is written for them. AI reminders skip them and use no credit.
  • Expiry dates: repeating reminders and filter alerts can expire after a chosen period or on a specific date. No expiry is preselected. A notice arrives seven days before, and an expired rule is paused rather than deleted.
  • Automatic pause for deactivated accounts: when a Jira account is deactivated, its reminders are paused so they stop consuming the site’s shared AI Credits. Nothing is deleted.
  • Overview page redesign: tabs for notifications, filter alerts and ticket reminders, AI Credits card with progress bar, built-in help tooltips on every section.
  • AI detection: plain-language conditions on tickets and filters, audit log with reasoning per decision, shared monthly AI Credits pool per site.
  • Built-in inbox: every notification also appears in the app, independent of email.
  • SLA early warning: hourly check of open JSM requests, one warning per request and alert (Advanced).
  • Filter alerts: JQL or saved filter as scope, trigger for new tickets in the filter, snapshot semantics for adopted filters.
  • Editing: a saved ticket reminder can be changed, including its trigger type, in the panel on the ticket as well as on the overview page. Editing revives one that had already triggered. Filter alerts cannot be edited; they are deleted and created again.
  • Repeating point-in-time reminders: daily, weekly or monthly, anchored to the date you chose. The time survives a change of clocks, and monthly clamps to the last day of the month.
  • Ticket reminders: event triggers (status, comment with keyword, assignee, priority) and time-based reminders, optional ticket comment, repeatable reminders.
  • Languages: English, German, Spanish, French.